Q: How do I become a Play Nately member? A: All membership opportunities are currently taken and no new members are being accepted at this time. You can get your name on the wait list by clicking the button below. Or email Lessons@NateLeeLLC.com
Q: Which membership level is right for me? A: Each Play Nately membership levels offers different perks to give you options that match your lifestyle. Whether you're a busy attorney, or enjoying your retirement, there is a Play Nately membership that matches your schedule.
Basic Membership: If you prioritize your lessons over everything else, the Basic Membership is for you! What the Basic Membership gets you:
Reserved standing appointment
Three lessons per month
Access to The Vault and Play Nately Members-Only Facebook Lounge
Discounts from Play Nately Partners
Video lesson option in case you have to miss a lesson
Flex Membership: If you need a little flexibility, but plan your schedule out ahead of time, the Flex Membership is for you! What the Flex Membership gets you:
Everything included in the Basic Membership
Discounted Lessons A La Carte (non-member lessons)
Make-lessons (with 24 hours notice)
Premium Membership: If your schedule is excitingly unpredictable, sit back and relax because the Premium Membership has your back! Premium Members enjoy guilt-free flexibility at a moment's notice. What Premium Membership gets you:
Everything included in the Basic and Flex Memberships
Make-up lessons with no notice required.
Roll over lessons
Q: How do I pay for my membership? A: Each month you'll get an invoice in your inbox from Square. With just a few clicks you can pay with any major credit or debit card. Your invoice will arrive by the 23rd of each month, and payment is due on the 28th of the month for the upcoming month's membership.
Q: What video chat programs can I use for my lesson? A: You can use Zoom, Skype, or Facetime. Whichever one you prefer! We recommend Zoom for the best experience.
Q: When it's time for my lessons will Nate call me, or should I call him? A: When it is time for you lesson, Nate will call you. If you're using Zoom, just click on the Zoom link sent to you via email before your lesson. The lesson will start as soon as Nate joins the call.
Q: May I audio and video record my lesson? A: Yes, you may audio and video record your lesson! Whether you record or not, Nate will make audio recordings and videos of the most important things and send them to you in your lesson recap email. All audio and video recordings of lessons are the intellectual property of Nate Lee, LLC. Lesson materials, including audio and video recordings are for your educational use only, and should not be shared with anyone else.
Q: What can I do to enhance my lesson experience and prevent technical problems?
A: Technical difficulties happen, but you don't have to miss your lesson due to failings of your internet service provider or an unexpected computer crash if you’ve taken the proper steps to prepare.
Your devices and internet connection are your responsibility, so make sure to follow these instructions carefully before every lesson:
Most technical problems are solved by turning your device off and on again. Before your lesson, turn your device fully off and back on again ten minutes before your lesson. (Restart sooner if your device takes a while to be ready to use.)
Sluggish internet speeds are often fixed by restarting your router. To restart your router: Unplug the power cable, wait thirty seconds, and plug the cable back in. Most routers take 5-15 minutes before they are up and running again, so start the process twenty minutes before your lesson to play it safe.
Make sure your device is updated with the latest operating systems and software.
Ask others to not use your internet connection during your lesson time. YouTube and Netflix burn up bandwidth and will reduce your internet speed, leading to grainy video and distorted audio.
Get fastest internet you can. Recommended speed is at least 20Mbps (download speed) and 5Mbps (upload speed).
If your device or internet has problems frequently we recommend that you have a Premium Membership to avoid the stress of missed lessons.